It seems that the transaction related to your pre-subscription was not taken into account.
The amount has not been debited from your account.
How to solve this problem:
At first, make sure you confirmed your email address with Paypal who had send you an email to that effect.
If this does not solve the problem, you're invited to contact us to identify the problem.
Finally, you can also renew the transaction.
We apologize for the inconvenience.
Transaction failed - subscription not completed